Found a bug or experiencing technical difficulties? Let us know and we will fix it as soon as possible.
Your issue has been reported!
Our team will look into it shortly. You'll receive an email confirmation.
Describe exactly what happened and what you expected to happen. The more details, the better.
List the exact steps needed to recreate the issue. This helps us fix it faster.
Include your device model, OS version, and app version if possible.
If possible, take screenshots showing the issue. You can email them to support@ezerapp.com referencing your report.
Try: Check SMS permissions → Restart app → Ensure internet connection is stable.
Try: Clear app cache → Update to latest version → Restart device. If issue persists, report it above.
Try: Check Google Drive permissions → Ensure sufficient storage → Verify internet connection.
Try: Re-enable biometric authentication in Settings → Verify device biometric settings → Use PIN as backup.
For security vulnerabilities or data loss issues, contact us immediately:
Email: urgent@ezerapp.com
We respond to critical issues within 2 hours during business hours.